Automotive Aftermarket Trends for 2025
Trends
The automotive aftermarket has been consistently facing the technological advances of the automotive industry and the social and economic challenges that globally affect various economies. The electrification of the vehicle parc, price and stock constraints, the new profile of a more digital consumer and the way we face mobility have driven structural changes in the businesses of all players in the market.
The traditional management methods of aftermarket companies are now outdated. Manual operations are being redefined with the digitalization and automation of various processes, in addition to an indispensable upskilling of internal team competencies.
Change is inevitable and also brings new opportunities. The market must embrace innovation and a future-oriented mindset shift, promoting competitiveness.
Let us highlight some trends that might shape the year 2025 in the automotive aftermarket:
Digitalization and Data Quality
Digitalization will continue to redefine the aftermarket and the access to digital solutions that stand out for their data quality will be crucial to simplify parts identification and ordering processes, increasing efficiency, and reducing errors. Additionally, connected vehicles are generating valuable data for workshops, distributors and manufacturers. This information flow will create new opportunities for remote diagnostics, software updates and even customised services.
Electrification and Sustainability
The electrification of vehicles will continue to increase, with a strong impact on the repair, maintenance and car parts sales market. In this way, the circular economy based on "green parts" (original used parts) could therefore prove to be a good business opportunity, as around 80% of car parts can already be recovered and reused.
AI as an accelerator of productivity and efficiency
Artificial Intelligence (AI) is rapidly transforming the aftermarket and it is expected that by 2025, it will play an even more critical role. Topics such as Predictive Maintenance, Optimized Stock Management, Virtual Assistants and Chatbots, or Customised Service, will naturally lead companies to achieve increased efficiency and productivity.
The need to (Re)qualify professionals in the market
One of the biggest challenges in the market is the lack of qualified professionals. The increasing technological complexity of vehicles and the digitalization of operations are raising the demand for qualified professionals in several areas of the aftermarket, especially in repair. In 2025, it will be a priority for companies in the market, to invest in the qualification of their human resources in order to encourage their retention through continuous training and also create incentives to attract professionals from the younger generations.
Tips4y remains committed to building the future of car mobility!
The automotive aftermarket is reinventing itself. Companies that invest in technological innovation, sustainable practices and adapt to new market demands, will be prepared to lead in a competitive and constantly changing context. By 2025 artificial intelligence will be fundamental to all businesses and it will be vital for companies to invest in training and in requalifying professionals, through new management skills and efficient processes that result in innovative working methods for different areas in the aftermarket.
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