What is the impact of Artificial Intelligence on the aftermarket automotive?

Trends

  • October 23, 2023
  • 6 MIN of Reading


  • Artificial Intelligence (AI) is on the rise and ready to impact various industries and sectors across the board, including the automotive aftersales sector. This impact can lead to significant cost reductions, increased efficiency, and disruptive innovation in the offering of solutions and services, resulting in highly differentiated experiences for customers.

    AI can revolutionize the different activities of Parts Distributors, whether in stock management, supply chain efficiency, or pricing strategies, all translating into excellent customer service.

    What is the impact of Artificial Intelligence on the aftermarket automotive?

    Main areas of AI application in the aftermarket:

    PREDICTIVE MAINTENANCE
    PREDICTIVE MAINTENANCE

    AI analyzes the incident database creating failure patterns predicting with greater precision the possibility of a potential breakdown

    PARTS STOCK MANAGEMENT
    PARTS STOCK MANAGEMENT

    AI can optimize stock management, predicting the demand for replacement parts and minimizing customer waiting time. With this technology it is possible to optimize the delivery rate and reduce inventory investment.

    AUTOMATED SCHEDULING
    AUTOMATED SCHEDULING

    AI Helps customers schedule maintenance and repair services, managing the availability of the workshops in real time and reducing the administrative burden.

    VIRTUAL ASSISTANTS
    VIRTUAL ASSISTANTS

    AI optimizes access to instant answers, recommendations, and guidance in real-time, on a 24/7 basis, on topics related to maintenance and troubleshooting.

    What is the impact of Artificial Intelligence on the aftermarket automotive?



    Rethink the role of the future Workshop Professional

    By revolutionizing industries, AI presents enormous challenges, and in the case of the aftermarket, the future of workshop professionals, in light of the transition of some tasks performed manually or dependent on human intervention.

    AI, managed under the supervision of workshop professionals, will enable the creation of new solutions that accelerate its own learning curve and manage knowledge in an integrated manner, involving processes, people, and technology.



    Tips4y at the forefront of technological innovation in the aftermarket

    Being a company strongly oriented towards technological innovation, Tips4y has always followed the evolution of AI, to the point of incorporating it into its solutions.

    The DataRepair is the most recent example of this approach. We have been improving this service using this technology, so it will soon be presented to the market as a highly differentiating diagnostic service.

    The future of this sector depends on the ability of its companies to make the best use of intelligence on data.


    AI is no longer a future trend, it is the reality of the present!

    What is the impact of Artificial Intelligence on the aftermarket automotive?

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