Caetano Retail doubles online bookings with DataDrive
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The commitment of Caetano Retail with the innovation and excellence of the service provided to its customers enhanced the partnership with Tips4y through the use of DataDrive, to implement agile processes, digitize the user experience and achieve concrete results in business optimization.
About Caetano Retail
With a consolidated national presence in more than 100 sales and assistance points, Caetano Retail integrates a franchised portfolio of 18 car brands, together with its own brand in the used car segment (Carplus).
In the challenging context that involves the automotive market and considering the current consumption trends, the partnership with Tips4y proved to be of enormous strategic value. Through the features of DataDrive, it enables Caetano Retail workshops to connect with end customers in a completely convenient and distinctive manner.
According to Luís Alves, Head of Business Development at Caetano Retail, the online booking service has become truly functional for customers and an effective alternative to traditional booking methods.
VEHICLE IDENTIFICATION
through Plate Number Search quickly and effectively.
WORKSHOP ONLINE BOOKING
for a convenient and immediate user experience.
All the impact of this innovative strategy based on the DataDrive solution from Tips4y has clearly shown the potention to generate business:
"In 12 months we saw the number of bookings double."
Luís Alves, Head of Business Development at Caetano Retail
Caetano Retail also emphasizes the importance of having a booking service available 24 hours a day, in addition to the agility and speed DataDrive offers.
"In the immediate world like the one we live in today, the ease of promptly responding to a quotation service is an advantage for our customers."
Luís Alves, Head of Business Development at Caetano Retail
This partnership has enormous strategic importance for Caetano Retail, to ensure and empower the relationship of commitment with the customer, providing an excellent digital experience and an excellent level of service provided.
Through DataDrive, Tips4y is at the forefront of innovative solutions, responding to emerging needs and trends.
Watch the complete video of the success case of Caetano Retail with the DataDrive platform
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