Plate Number Search - innovates in the digital transition of automotive business

Product

  • March 22, 2021
  • 8 MIN of Reading


  • Tips4y has been generating an annual sales volume of more than 8 million queries through its Plate Number Search service, enabling many professionals in the automotive aftermarket to digitalize operations, innovate in sales channels, connect value chains and promote customer relationships.

    Plate Number Search is the gateway to innovation for a whole range of processes that aftermarket companies adopt internally in their operation, in a unique, customized and differentiated way.

    The trend is clear and according to IDC, at least 30% of the national economy will be digitalized by 2021. In addition, consumers are increasingly using online shopping for more than just essential consumer goods. The weight of online shopping in total electronic payments rose from 10% to 18% between the first and last lockdowns, which shows that this buying profile has come to stay.



    SIBS Analytics Report - Changes in Portuguese Consumer Habits

    This evolution follows current market expectations, since, according to a Gfk study produced at the end of 2020 on the “New Digital Challenges”, more than half of the enquired managers want to improve their company's processes as a result of the digital transition.



    THE RELEVANCE OF THE PLATE NUMBER SEARCH SERVICE ALSO CONSISTS OF POSITIONING AFTERMARKET COMPANIES AS SOLUTION PROVIDERS AND NOT JUST AS PRODUCT RESELLERS.


    Speed, efficiency and reliability have acquired higher relevance in the present and future context of the sector, where it has become essential to act rather than react in order to meet the constant challenges placed by customers.

    Plate Number Search is a simplified query service that has been proven to solve different issues in business management and, above all, in customer service:

    Issues such as delay times - at the service desk or when the vehicle is collected - impact with the estimated period of immobilization, and will be less and less tolerated by customers who are typically demanding, informed and quick to make decisions.

    The adoption of these new habits puts enormous pressure on the entire maintenance, repair or parts sales business. Aware of this reality, Tips4y actively develops innovative solutions so that these professionals can respond to different challenges with maximum efficiency and profit in their operations.

    In this way, Plate Number Search service and the remaining Tips4y data solutions are of great benefit, creating business differentiation and promoting innovation with functionalities that connect customers to companies, increasing levels of satisfaction, retention and loyalty. All this obviously has a huge impact on the business and its profitability.


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    Plate Number Search - innovates in the digital transition of automotive business

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