Learn how to reduce car parts returns with the right digital tools!
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Product
The return of parts continues to be a problem with a significant impact on companies in the automotive aftermarket, causing unnecessary costs and an effective loss of productivity for all parties involved.
One of the most relevant data points is that about 14% of parts returns are caused by incorrect vehicle identification. This number reveals a significant flaw in the identification processes and highlights the need for more accurate and reliable solutions.
The main reasons for returns
Wrong vehicle identification: use of means whose data quality compromises the results.
Human errors: communication failures and misinterpretation of data.
Parts incompatibilities: incorrect specifications that lead to the incompatibility of purchased car parts.
Learn how to reduce car parts returns with the right digital tools!
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Digital Identification Tools
To overcome the problem of returns, it is essential that companies in the aftermarket adopt digital tools that ensure an excellent data reliability for an accurate and fast identification of vehicles, as well as the corresponding correct parts.
Tips4y offers the Plate Number Search Service and the TecDoc Catalogue as indispensable tools to ensure the correct identification of the vehicle and corresponding parts.
➡️ ADVANTAGES of the Plate Number Search
The implementation of digital solutions such as Tips4y's Plate Number Search enables to quickly identify the specific and accurate characteristics of a vehicle, reducing returns due to classification errors. This digital tool is crucial for companies wishing to remain competitive in the current market.
Accuracy: identifies vehicles with an accuracy of 99,3%.
Speed: enter the plate number and get the corresponding vehicle in a single click.
Efficiency: 98% unique identification rate.
Productivity: reduces return costs due to classification errors.
➡️ ADVANTAGES of the TecDoc Catalogue
The TecDoc Catalogue is the most reliable source of information to search for and identify car parts, providing more than 10 million part numbers for more than 1,000 brands.
The benefits of TecDoc are increasingly crucial for the aftermarket in Portugal, with highly competitive gains and advantages:
It allows the correct, fast and reliable identification of car parts.
Avoids returns and correspondent logistics costs.
Simplifies the transition process to digital services by integrating the catalogue into other solutions such as the online parts shop (Webshop B2B TecDoc).
Success Stories
Several companies that have adopted Tips4y's Plate Number Search and the TecDoc Catalogue have reported significant improvements in their operations:
Reduced returns
Increased customer satisfaction
Increased productivity
Conclusion
Parts returns are a significant challenge in the automotive aftermarket, but with the right digital tools, such as the Tips4y's plate number search and the TecDoc Catalogue, it's possible to drastically reduce this problem. By adopting these solutions, companies not only improve their efficiency and productivity, but also provide a better service to their customers.
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