Learn about 3 success factors for your Auto Parts Webshop

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  • June 14, 2021
  • 10 MIN of Reading


  • It was once a trend, but today it is an increasingly consistent reality: online research and purchase are the first points of contact for many businesses established in the B2C model. In the auto parts and accessories sector, the context is no different, quite the opposite.

     

    Considering that this market, especially in the aftermarket, has been one of the most conservative in adopting digital technologies, a very significant growth potential is foreseeable for the near future.

     

    According to McKinsey in its study The changing aftermarket game – and how automotive suppliers can benefit from arising opportunities", the digital channels will continue to influence the customers' research and purchase processes in developed markets, but especially in more emerging markets. In the sale of parts, McKinsey estimates that the weight of e-commerce may grow 30% by 2035.

     

    For companies in the aftermarket without an online presence, the launch of an Auto Parts Webshop represents the first step in the digitalization of the business. But to succeed, it is fundamental to have an approach strategy as suggested by Roland Berger in the study “Online automotive parts sales: the Rise of a New Channel".

     

     

    3 factors to consider before launching an online store:

    Learn about 3 success factors for your Auto Parts Webshop



    1.CUSTOMERS: What are they looking for? What is the need?

     

    In this first factor it is important to know if the company will compete in the entire parts market or specialize in a niche. Faced with a possible saturation of the offer, it is prudent to evaluate the added value of the new online store that is now starting.

    Knowing the target market helps the company understand how to better sell its parts and accessories, but also to design the construction of its own store.


    Learn about 3 success factors for your Auto Parts Webshop

    2.PRODUCT: What are the most sought-after parts?

     

    In this factor the concern focuses on the best-selling parts in the online market, due to the demand, but it is also crucial to understand which ones release more margin according to their characteristics.

     

    The logistics issue is strategic in this context, as it is a variable that impacts the physical dimension of packaging (larger or smaller volume for transport), handling (fragile or not), and the level of service for delivery, among other particularities that determine the price and customer loyalty.

    Learn about 3 success factors for your Auto Parts Webshop



    3.CHANNEL:How to reach customers

     

    As mentioned in the previous factors, knowing whom to sell to and which references are most sought after are determining inputs to structure the online store in order to provide the appropriate services and to offer the best purchase experience (UX). Additionally, you should be concerned with the digital positioning of your online store, so that the right people find it. In this context, having an excellent back office with potential SEO and marketing tools is essential.



    A Tips4y pensou nestes desafios dentro da sua oferta “TIPS Automotive Digital” ao disponibilizar a Auto Parts Webshop B2Can e-commerce solution for the end customer, which allows access to strategic backoffice functionalities to create a portfolio, automate prices, and integrate this offer with different marketing channels.

    Learn about 3 success factors for your Auto Parts Webshop

    This innovative and agile solution has a quick implementation process, allowing for a fully responsive market entry, differentiating the approach and providing end customers with an excellent digital shopping experience.

    B2C consumers of parts and accessories have omnichannel research habits, where they make price comparisons and convenience purchases, so it has become “mandatory” in this sector the investment in the digitalization of the business to continue competing in this market according to current purchasing trends.

    Contact the Tips4y team now to launch your new B2C online store.


    To not miss the news about the Tip4y offer and car aftersales subscribe to our newsletter.

    Learn about 3 success factors for your Auto Parts Webshop

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