The B2B TecDoc Webshop from Tips4y generates results and creates satisfaction
Product
"The Webshop has been essential for achieving the results we have been striving for over the years".
– Marcelo Silva | General Director of Auto Delta
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In a recent study carried out by IPS Instituto Politécnico de Setúbal on the relation between Digitalization and Customer Satisfaction in the automotive aftermarket, the results show that digital processes and channels are preferred by customers whenever available, since they lead to higher satisfaction.
"Does a process generate customer satisfaction because it is digital?"
In response to this question, the majority of professionals interviewed in the study identify clear advantages in the adoption of digital tools because they simplify processes and are able to work on their customer loyalty.
Digitalization is a strategic key factor in Tips4y offer regarding catalog solutions, in which the B2B TecDoc Webshop has been leveraging the business of customers who have invested in this channel to increase their sales.
B2B TecDoc Webshop is a turnkey solution is a turnkey solution exclusively for professionals and customized according to the company's corporate identity, to expand the business, increase the sales program and at the same time to reduce the returns rate.
