Product
TIPS Talks with Joana Angelino | Manager of Rugempeças
In this section of TIPS Talks we will learn the opinion of the Joana Angelino about the TecDoc Catalogue and the impact of the user experience of this product on your company.
Rugempeças talks to us about the experience of using the TecDoc Catalogue
https://www.tips4y.pt/en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog /en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog
But first, come and meet Joana
Joana Angelino is part of the world of Auto Parts since she was little, having always dedicated her professional life to this sector. She saw the business grow and the constant evolution to which they are subjected.
Witnessed the use of microfiches, used printed catalogs and now in digital format, storing some catalogs as relics, but the future is digital transformation and the evolution of the sector.
You use the TecDoc Catalogue at RugemPeças, so leave us your feedback to help us now, in the future and wherever the vehicle goes.
1.Is the TecDoc Catalogue part of your daily operation?
The TecDoc Catalogue has become an indispensable tool in the daily activity of Rugempeças as the identification of parts made with accuracy and speed is essential for an auto parts retailer.
It is as if it were our means of transport, the vehicle we use to efficiently carry out an operation that is part of the success of our business. We get there faster and without errors! It is indeed very important for us to know that we work with original data from parts manufacturers, in a catalog that brings together all the parts brands and article references that we need.
2. What concrete benefit can be identified in the TecDoc Catalogue?
Rugempeças talks to us about the experience of using the TecDoc Catalogue
https://www.tips4y.pt/en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog /en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog
The TecDoc Catalog distinguishes itself by a very intuitive and simple user experience, which is already very beneficial for the adoption of the catalog by the team, accelerating processes instead of complicating them.
I highlight a concrete benefit of the Tecdoc Catalog, which is the reduction of return costs due to the reliability of the auto parts identification process. We are talking about a reduction of returns in the order of 30%, which is an excellent indicator for business profitability.
3.How long does it take on average to identify a part?
I think 1 minute or 2 minutes at most. In this rapid process, I must highlight the importance of the Plate Number Search in the catalog that brought an extraordinarily useful dynamic for those at the counter who need to identify a vehicle in a second to immediately access the identification of the necessary parts.
The customization of the catalog entry area makes all the difference for us, retailers, as we can organize quicker shortcuts and more direct access to the information we need.
4. What makes TecDoc Catalogue different?
The immense possible identification — 6 million references! The fact of having direct information from the parts manufacturers gives us a different security both in the identification of the parts and in the volume of information.
The TecDoc Catalogue, in addition to being an excellent database for parts consultation and identification, ensures best practices for our daily operation, resulting in efficiency and loyalty.
Rugempeças is today a reference in retail and distribution of auto parts due to the evolution it has built on the path of digitalization, where tools like the TecDoc Catalog have become indispensable.
Our thanks to Joana Angelino.
Rugempeças talks to us about the experience of using the TecDoc Catalogue
https://www.tips4y.pt/en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog /en/blog/rugempecas-talks-to-us-about-the-experience-of-using-the-tecdoc-catalog
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