The value of DataDrive in the budgeting and official review of vehicles
Product
Since 2010 the new regulation has made it clearer the right that all motorists have to choose the workshop where they want to carry out maintenance and repair operations on their vehicles, even during the warranty period.
This regulation, which is set to be revised next year (expires on May 31, 2023), has introduced structural changes in the aftermarket sector, requiring manufacturers to provide technical data on vehicles and the parts needed for their maintenance or repair.
This framework aimed over the last 12 years to safeguard a fundamental customer principle. In reality, the customer pays, so they have the right to choose the workshop of their preference. On the other hand, it brought great challenges to independent workshops that could now compete directly with the authorized brand networks in the official review business, that is, the maintenance scheduled by the brands.